- Need to return an item? No problems! We offer 30 days to notify & return an item from the date the item was received by you.
- The item must be in the same, original condition without any modifications. Your item must also be in the original packaging. Your item needs to have the receipt or proof of purchase.
- If you have a change of mind, chose the wrong model, don't like the colour/shape or no longer want the item, then you may return the item, that's no problem. Note that the original shipping fee is non refundable and there is a 15% restocking fee. Any shipping fee to return the item is at buyers expense.
- Return address will vary depending on which warehouse your item was shipped from. Before attempting to send anything back, please contact us so that we can provide the appropriate warehouse address to send the item back to.
- Once your item is received, it will be inspected and you will be notified that it has been received. If your return is approved, we will initiate a refund to your original form of payment. You will receive the credit within a certain amount of days, depending on your payment issuer's policies. Any original shipping fee paid is non refundable.
- Note: Please be sure to make sure you fit your item BEFORE you decide to paint or alter it. We will not accept any returned product if you have already modified it.
- If item is damaged we require photos of the damage, the packaging, con note and how the item was received, within 48 hours of receiving the item. Once received and inspected we'll organise with you either a replacement item or refund.
- We will not be held liable for how a product has been fitted whether it is by you, someone you know or a professional. Our refund and returns policy covers the item itself, not how it has been fitted to a vehicle.
- Note that some rural postcodes in Australia we cannot post to. However if you have worked out with us to pay an extra amount to be posted to your rural postcode (that we otherwise wouldn't have), then please note that we do not offer our usual refund/replace policy. Posting anything to these usually undeliverable very remote postcodes voids any refund/replacement policy that we may normally offer.
- Please choose your size/colour/style very carefully. We do not refund for change of mind, wrong colour choice, not liking the design or choosing the wrong size etc
- Similar to our change of mind policy, we do not offer refunds or exchanges if the item does not fit the customer.
- We try our very best to make sure all pictures represent the accurate colour/style of the garment, however in some cases the shade, colouring or style of a garment may be slightly different than pictured.
- Incorrectly Fulfilled or Damaged items: We will replace an item if it has been delivered with defects or wrong design, style/colour/sizes. On receipt of a photo of the item received, we will process and send out a replacement at no charge. You won't even need to send back the incorrect goods, you get to keep it!